NORANGO TWENTY FOUR SEVEN

Welcome to Norango—where communication meets innovation and every connection counts.

Our services are built on three dynamic pillars that empower your business to engage, support, and grow. With our Virtual Reception Service, you’ll always be ready to make a great first impression; our Multichannel Contact Centre Service ensures seamless engagement across every platform; and our Outbound Marketing Calling Service drives targeted outreach to boost your bottom line. Each service is designed with a multitude of applications, ensuring we can handle every need with precision and expertise. At Norango, we’re not just delivering solutions—we’re forging partnerships that elevate your customer experience and propel your business forward.

Virtual Reception Services

Step into a new era of customer engagement with Norango’s Virtual Reception Services—where every call is a chance to impress.

Multi-channel Contact Center

Norango’s multichannel contact center service unifies voice, email, and chat channels, delivering outstanding client support.

Client Outreach

Norango’s outbound calling service drives sales, nurtures leads, and enhances customer engagement with professional, scalable, and cost-effective solutions.

All types of organizations use Norango

No matter your industry, customers expect fast, professional service. Missed calls and slow responses mean lost sales and frustrated clients. Norango ensures your business stays responsive with 24/7 call handling, live chat, and customer support tailored to your industry. Our expert team manages enquiries, schedules appointments, qualifies leads, and handles emergencies—seamlessly integrating with your systems. No hiring, no overhead, just flexible, scalable support when you need it. Whether you’re in real estate, healthcare, legal services, or any sector, we keep your business accessible, so you never miss an opportunity. Focus on growth—we’ll handle the communication. Because great service starts with great communication.

In the fast-moving property market, missing a call can mean missing a sale. Norango ensures estate agents never lose a potential buyer or tenant by providing professional call handling, appointment scheduling, and enquiry management. We answer calls 24/7, helping agents stay responsive, book more viewings, and provide a seamless service without the need for additional staff. Whether it’s qualifying leads, managing property enquiries, or handling urgent maintenance calls, Norango ensures every client receives a prompt and professional response.

Legal professionals need to focus on their cases, not on answering phones. Norango acts as a reliable front desk, handling client enquiries, screening calls, and scheduling consultations with efficiency and confidentiality. Our team ensures that urgent matters are prioritized, new client enquiries are captured, and existing clients receive a high level of service without disrupting your workflow. By partnering with Norango, law firms can maintain a polished and professional image while freeing up time to concentrate on legal work. We become part of your team.

Every missed call could be a lost sale or service booking. Norango helps car dealerships stay ahead by handling sales enquiries, test drive bookings, and aftersales support around the clock. Whether customers are looking for information on a new model, requesting a finance quote, or scheduling a service appointment, we ensure they receive a friendly and efficient response. Our seamless integration with your CRM means no lead goes untracked, helping dealerships maximize conversions and customer satisfaction.

In the insurance industry, timely communication is everything. Norango provides reliable call handling and claims support, ensuring customers receive assistance whenever they need it. Whether it’s policy enquiries, claims processing, or emergency callouts, our trained team manages every interaction with professionalism and care. By outsourcing to Norango, insurance firms can improve customer service, enhance responsiveness, and reduce the strain on in-house teams—without increasing overheads.

Providing top-tier customer service is essential in the leisure industry. Norango helps golf courses, spas, and leisure facilities manage bookings, membership enquiries, and event reservations effortlessly. We ensure that customers can book tee times, spa treatments, or private events without waiting on hold. Our 24/7 service enhances customer experience, increases occupancy, and allows businesses to focus on delivering exceptional leisure experiences while we handle the calls.

Field engineers need to stay mobile and focused on the job, not tied up with incoming calls. Norango acts as an efficient operations hub, dispatching jobs, managing customer updates, and handling emergency calls with precision. We ensure that engineers receive job details in real time, customers get updates on technician arrivals, and urgent service requests are dealt with promptly. By providing seamless coordination and reducing administrative burdens, Norango helps field service companies operate more efficiently and deliver exceptional service.

Travel Companies

In the travel industry, customer expectations are high, and timely communication is essential. Norango ensures travel companies never miss an enquiry, whether it’s a holiday booking, a flight change, or a last-minute travel emergency. Our team provides 24/7 call handling, assisting customers with bookings, itinerary changes, and travel advice. We offer a seamless experience that enhances customer satisfaction and keeps your business running smoothly. By outsourcing to Norango, travel companies can focus on delivering unforgettable experiences while we handle the calls.

Busy healthcare practices rely on efficient appointment scheduling and patient communication. Norango supports doctors and dentists by managing calls, scheduling appointments, and handling patient enquiries with professionalism and empathy. Our team ensures urgent cases are prioritized while reducing no-shows through appointment reminders. By providing a seamless front desk service, we help medical professionals focus on patient care without worrying about missed calls or overwhelmed reception staff.

First impressions matter, and in the restaurant industry, a missed call can mean a lost reservation. Norango ensures restaurants never miss a booking, handles takeaway orders, and manages customer enquiries efficiently. We can update guests on availability, confirm dietary requirements, and even assist with private dining arrangements. Our seamless service helps restaurants fill more tables, reduce no-shows, and provide excellent customer experiences—all while allowing staff to focus on delivering great food and hospitality

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24 Hours, 365 Days!

Norango operates 24 hours a day, 7 days a week, delivering exceptional convenience, instant support, flexible scheduling, and continuous service that builds trust and satisfaction.

Norango are committed to the environment

Sustainable Service: How Norango Reduces Your Business’s Carbon Footprint

Norango’s 100% cloud-based service reduces energy use, eliminates hardware waste, lowers carbon emissions, and helps businesses achieve their environmental goals efficiently.