Start Small. Think Big. Grow Fast, With a Call Handling Partner Who’s With You All the Way
Every big business starts small — but that doesn’t mean you have to look small. With Norango’s Hybrid Ai solutions, you’ll get the professional image and support of a big company from day one — and as you grow, we’ll grow with you.
Every missed call is a lost opportunity. We give you a big company image, real Ai and human support, and have helped businesses grow for 25 years
Call us today and within hours, you’ll have a professional, multichannel contact centre representing your brand 24/7 — with real people, not bots but trained Ai receptionists supported by humans, acting as your personal team. No upfront costs, no hiring, no office — just tailored, scalable support that feels like part of your business. Many of our clients started small and have grown with us for over 25 years — and we’re ready to help you do the same.
Fast Setup
Onboarding with Norango is quick and effortless. We’ll have your account set up and fully operational in no time, delivering seamless support from day one.
Tailored for you
Norango easily integrates with your systems, becoming an extension of your team. We handle clients exactly as you specify, delivering tailored support with precision and expertise.
VIP Quality
We have a team of well educated, empathetic and skilled customer service champions that adhere to the Norango ethos of providing the best service you can get!
Time to work smarter not harder
Our seamless call handling and customer engagement solutions ensure your business runs efficiently without the overheads of an in-house team. We scale effortlessly with your needs, providing expert support exactly when you need it—no wasted time, no unnecessary costs. Say goodbye to staffing headaches, software licenses, and capital expenditure. With Norango, you stay focused on growing your business while we take care of your customers, delivering exceptional service around the clock. Smarter solutions, better results—that’s the Norango way.
Norango: Our Live Virtual Receptionists become part of your team
No more missed calls and disorganized schedules. Our expert virtual receptionists manage your diary, book appointments, and handle client inquiries—all with the professionalism you’d expect from an in-house team leaving you to focus on growing your business and increasing your bottom-line.
Norango: Your 24 Hour Multi-Channel Customer Service Centre
Norango’s multi-channel customer service provides seamless phone, email, and live chat support that scales with your business. 24 Hour customer satisfaction with you only paying for the time spent engaging with clients. It’s the cost-effective, flexible solution your business needs.
Norango: Bringing You The Ultimate AI driven customer satisfaction
Norango’s Managed AI service combines cutting-edge technology with expert oversight to deliver efficient, tailored customer support. Our AI seamlessly handles routine tasks, while our team ensures quality and accuracy, providing a scalable, cost-effective solution to boost your bottom-line.
We will give you time to do what you do best.
Norango Voice AI – Cut Costs, Not Conversations!
Norango Voice AI boosts website sales with intelligent, natural conversations that engage visitors, understand their needs, and guide them to purchase. Instant responses reduce bounce rates, while seamless chatbot-to-agent transfers ensure expert human support for complex queries. AI-driven analytics refine sales strategies, increasing conversions effortlessly.
Multilingual and capable of recognizing regional accents, Norango Voice AI captures leads 24/7, ensuring no missed opportunities. It scales with demand, handling high call volumes without extra staffing costs. By combining automation with human expertise, it enhances engagement and efficiency.
Our AI-powered agents qualify leads, book appointments, and close deals—24/7. No salaries, no overhead—just seamless, scalable sales support. More sales, less hassle—let’s talk!
OUR PEOPLE REALLY ARE THE BEST
Our Team of Service Champions
At Norango, our team of virtual receptionists—our Service Champions—are carefully selected from a worldwide pool of talent based on their experience, attitude, and what we call “Service Instinct.” Unlike traditional call centers that recruit within commuting distance, we source highly intelligent, problem-solving professionals who bring a wealth of knowledge and expertise from various industries.
Many of our Service Champions are expatriates living a life in the sun, having previously owned or managed businesses or held leadership roles in different organizations. They find that the unique work/life balance we offer aligns with their aspirations and is reflected in their conscientious approach to client care. Their ability to adapt, think critically, and provide seamless customer experiences makes them an invaluable extension of your brand.
Why you should choose Norango
Why choose Norango? It’s simple—we offer a smarter, more flexible way to handle your customer communications. Our scalable solutions mean you only pay for the time we spend helping your customers, making it a cost-effective alternative to in-house staffing. With seamless integration, there’s no need for extra software or infrastructure, so you can enhance your customer service without the hassle. Our expert team of professional agents genuinely cares about your customers, providing a high-quality experience every time. Available 24/7, we ensure your business is always responsive, no matter the hour. Plus, with AI-powered technology, we bring efficiency across multiple communication channels, giving your customers the fast, reliable service they expect.
Global 24/7 Representation
Norango delivers brand-aligned customer support worldwide, ensuring your business is responsive—day or night, weekends or holidays, across all time zones.
AI-Enhanced Efficiency
Norango’s AI multilingual voice chat delivers fast, natural, and intelligent customer interactions, seamlessly blending automation with human support.
Effortless Workforce Scaling
Norango seamlessly scales your customer support, ensuring you only pay for the time spent assisting clients—no idle staff, no wasted costs.
No Employment Headaches
Avoid the burden of employment legislation—no sick pay, holiday pay, maternity leave, or tribunals. We handle everything while you focus on growth.
Well trained and resourced
Our expert agents are professionally trained to represent your brand with precision, ensuring consistent messaging and a high-quality customer experience.
Multi-Channel Support
We deliver integrated multi-channel support, managing calls, emails, and live chat ensuring efficient, professional customer interactions at every engagement.
Lower Running Costs
Our cost-efficient model ensures you only pay for active customer service time, avoiding unnecessary expenses of maintaining an in-house team. Our savings are your savings.
Instant Backup
Norano’s range of instant backup service guarantees seamless operations, shielding your business from downtime due to staff absences, unexpected IT failures or office lockdowns.
Right 1st Time
Loved by its clients, Norango excels in handling critical and often complex customer interactions to ensure top-notch service. We aim to resolve issues at the first contact
